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Senior Director, Food Quality & Safety Services

Our downtown client is currently seeking a Senior Director, Food Quality & Safety Services to join their team.

The Role:

  • Generate, maintain and report on overall business strategy for growth for all three divisions (Global Certifications, Food Safety & Quality Consulting, and Food Safety & Quality Training).
  •  Generate leads and carry through sales process all the way to evaluation of customer satisfaction at end of project. This involves generating new leads, following up with leads, scheduling meetings, establishing scope of work and deliverables for customer, generating quotes, delivering proposals, managing personal, ensuring deliverables fulfilled, following up on satisfaction. For all three divisions (Global Certifications, Food Safety & Quality Consulting, Food Safety & Quality Training).
  • Developing and implementing strategy for training programs (topics, schedules, material and content, marketing, sign ups, delivery, follow up, budgeting
  • Develop, implement, maintain, monitor and report program for measuring customer service and customer satisfaction. Responsible for customer experience, service and satisfaction for all three divisions (Global Certifications, Food Safety & Quality Consulting, Food Safety & Quality Training
  •  Provide detailed report on leads generated, conversions and overall business metrics on a monthly basis

Skills & Requirements:

  • Minimum 5 years of experience in a leadership role in Sanitation and Food Quality assurance.
  • Bachelor degree in Sciences (ie. Microbiology)
  • Experience training in food sanitation.
  • Experience developing new business opportunities
  • Experience developing food safety and quality programs
  • Ability to monitor and assess performance for the organization to make improvements or take corrective action.
  • Experience creating reports and using tools to measure business metrics
  • Project Management skills.

We thank you for your interest; however, only candidates selected for interviews will be contacted for follow-up.  No phone calls please

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